Customer retention is all about leveraging the value of a satisfied. Her specialties include developing marketing strategies focused on consumer and B2B acquisition and retention, building compelling marketing collateral with. Netcracker Technology announced today that digital TV, phone and internet service provider RCN has selected. In addition, Sandvik Coromant incorporated invitation management. B2B customer relationships," said Amy Pressman, President and Co-founder of Medallia. "They understand the importance of hearing from…